Conversion Optimizer increases conversions and decreases CPA

We've just completed a new analysis on the performance of campaigns which have adopted Conversion Optimizer. We found that on average, these campaigns achieved a 21% increase in conversions while at the same time decreasing their CPA by 14%.

The analysis compares the performance of Conversion Optimizer campaigns with a control set of campaigns and represents the average impact of Conversion Optimizer. The actual impact will vary from campaign to campaign (and a small number of advertisers could conceivably perform better without Conversion Optimizer).

If you would like to learn more about Conversion Optimizer, the results we've seen, and how it can help you get more conversions and lower CPA, join us for one of the three webinars we are hosting March 18-19th. 

Posted by Amanda Kelly, Inside AdWords crew

Meet our Product Management Director and Product Evangelist at SMX West Santa Clara

Have you ever wondered who actually works on innovations for Google AdWords? Have you wanted to talk to them, give them your feedback, and ask them questions directly?

This week, you can chat with us in person at the SMX West conference in Santa Clara, CA. Two leading members of our AdWords team will be at the conference to share some insights about our recent releases and to answer your questions.

On February 12th at 10:00am, Nick Fox, Business Product Management Director on the Google's AdWords team, will be participating in the Up Close With Google AdWords Quality Score Panel, in which he'll share his thoughts about Google ads quality and how Google thinks about online search marketing. Nick will also be taking questions from the audience at the event, so if you're attending the conference, please stop by.

Later in the afternoon, you'll also be able to meet Fred Vallaeys, AdWords Product Evangelist. Fred will be on the Ask The Paid Search Reps Panel on February 12th at 1:30pm. This will be a moderated Q&A panel with representatives from the major search ad networks. Fred will be there to answer any questions you have about Google AdWords. Make sure to stop by and bring your best questions with you, or ask them ahead of time using Google Moderator. He'll also be at the Google booth right after his session.

We truly enjoy the opportunity to meet our AdWords advertisers in person and hope to see you in Santa Clara this week.

Visit the Google Marketer's Playbook at ad:tech New York

The Google Marketer's Playbook is a series of educational talks where our experts discuss strategies for making the most of AdWords and other Google products such as Google Analytics and YouTube. You can attend the Google Marketer's Playbook and hear advice on topics such as optimization strategy, measurement and tracking, and increasing reach during the upcoming ad:tech digital marketing conferences.

The next session will be held at the 2008 ad:tech New York show November 3rd and 4th, and the talks are open to all exhibit hall pass holders. To obtain a free exhibit hall pass, visit www.ad-tech.com and click on the 'register' link next to the show you will be attending. Following the talks, attendees will be able to participate in live Q&A sessions with the experts.

The Google Marketer's Playbook at ad:tech San Francisco, Miami and Chicago have already passed, but you can watch recordings of the sessions in this YouTube playlist. These videos are also live on the Google Business Channel which also contains more presentations and webinars about Google's business products and advertising solutions.

Come see us at SES London and hear tips on successful site architecture

If you're planning to be at Search Engine Strategies London February 13-15, stop by and say hi to one of the many Googlers who will be there. I'll be speaking on Wednesday at the Successful Site Architecture panel and thought I'd offer up some tips for building crawlable sites for those who can't attend.

Make sure visitors and search engines can access the content
  • Check the Crawl errors section of webmaster tools for any pages Googlebot couldn't access due to server or other errors. If Googlebot can't access the pages, they won't be indexed and visitors likely can't access them either.
  • Make sure your robots.txt file doesn't accidentally block search engines from content you want indexed. You can see a list of the files Googlebot was blocked from crawling in webmaster tools. You can also use our robots.txt analysis tool to make sure you're blocking and allowing the files you intend.
  • Check the Googlebot activity reports to see how long it takes to download a page of your site to make sure you don't have any network slowness issues.
  • If pages of your site require a login and you want the content from those pages indexed, ensure you include a substantial amount of indexable content on pages that aren't behind the login. For instance, you can put several content-rich paragraphs of an article outside the login area, with a login link that leads to the rest of the article.
  • How accessible is your site? How does it look in mobile browsers and screen readers? It's well worth testing your site under these conditions and ensuring that visitors can access the content of the site using any of these mechanisms.

Make sure your content is viewable

  • Check out your site in a text-only browser or view it in a browser with images and Javascript turned off. Can you still see all of the text and navigation?
  • Ensure the important text and navigation in your site is in HTML, not in images, and make sure all images have ALT text that describe them.
  • If you use Flash, use it only when needed. Particularly, don't put all of the text from your site in Flash. An ideal Flash-based site has pages with HTML text and Flash accents. If you use Flash for your home page, make sure that the navigation into the site is in HTML.

Be descriptive

  • Make sure each page has a unique title tag and meta description tag that aptly describe the page.
  • Make sure the important elements of your pages (for instance, your company name and the main topic of the page) are in HTML text.
  • Make sure the words that searchers will use to look for you are on the page.

Keep the site crawlable


  • If possible, avoid frames. Frame-based sites don't allow for unique URLs for each page, which makes indexing each page separately problematic.
  • Ensure the server returns a 404 status code for pages that aren't found. Some servers are configured to return a 200 status code, particularly with custom error messages and this can result in search engines spending time crawling and indexing non-existent pages rather than the valid pages of the site.
  • Avoid infinite crawls. For instance, if your site has an infinite calendar, add a nofollow attribute to links to dynamically-created future calendar pages. Each search engine may interpret the nofollow attribute differently, so check with the help documentation for each. Alternatively, you could use the nofollow meta tag to ensure that search engine spiders don't crawl any outgoing links on a page, or use robots.txt to prevent search engines from crawling URLs that can lead to infinite loops.
  • If your site uses session IDs or cookies, ensure those are not required for crawling.
  • If your site is dynamic, avoid using excessive parameters and use friendly URLs when you can. Some content management systems enable you to rewrite URLs to friendly versions.
See our tips for creating a Google-friendly site and webmaster guidelines for more information on designing your site for maximum crawlability and usability.

If you will be at SES London, I'd love for you to come by and hear more. And check out the other Googlers' sessions too:

Tuesday, February 13th

Auditing Paid Listings & Clickfraud Issues 10:45 - 12:00
Shuman Ghosemajumder, Business Product Manager for Trust & Safety

Wednesday, February 14th

A Keynote Conversation 9:00 - 9:45
Matt Cutts, Software Engineer

Successful Site Architecture 10:30 - 11:45
Vanessa Fox, Product Manager, Webmaster Central

Google University 12:45 - 1:45

Converting Visitors into Buyers 2:45 - 4:00
Brian Clifton, Head of Web Analytics, Google Europe

Search Advertising Forum 4:30 - 5:45
David Thacker, Senior Product Manager

Thursday, February 15th

Meet the Crawlers 9:00 - 10:15
Dan Crow, Product Manager

Web Analytics and Measuring Successful Overview 1:15 - 2:30
Brian Clifton, Head of Web Analytics, Google Europe

Search Advertising Clinic 1:15 - 2:30
Will Ashton, Retail Account Strategist

Site Clinic 3:00 - 4:15
Sandeepan Banerjee, Sr. Product Manager, Indexing

      Building link-based popularity

      Late in November we were at SES in Paris, where we had the opportunity to meet some of the most prominent figures in the French SEO and SEM market. One of the issues that came up in sessions and in conversations was a certain confusion about how to most effectively increase the link-based popularity of a website. As a result we thought it might be helpful to clarify how search engines treat link spamming to increase a site´s popularity.

      This confusion lies in the common belief that there are two ways for optimizing the link-based popularity of your website: Either the meritocratic and long-term option of developing natural links or the risky and short-term option of non-earned backlinks via link spamming tactics such as buying links. We've always taken a clear stance with respect to manipulating the PageRank algorithm in our Quality Guidelines. Despite these policies, the strategy of participating in link schemes might have previously paid off. But more recently, Google has tremendously refined its link-weighting algorithms. We have more people working on Google's link-weighting for quality control and to correct issues we find. So nowadays, undermining the PageRank algorithm is likely to result in the loss of the ability of link-selling sites to pass on reputation via links to other sites.

      Discounting non-earned links by search engines opened a new and wide field of tactics to build link-based popularity: Classically this involves optimizing your content so that thematically-related or trusted websites link to you by choice. A more recent method is link baiting, which typically takes advantage of Web 2.0 social content websites. One example of this new way of generating links is to submit a handcrafted article to a service such as http://digg.com. Another example is to earn a reputation in a certain field by building an authority through services such as http://answers.yahoo.com. Our general advice is: Always focus on the users and not on search engines when developing your optimization strategy. Ask yourself what creates value for your users. Investing in the quality of your content and thereby earning natural backlinks benefits both the users and drives more qualified traffic to your site.

      To sum up, even though improved algorithms have promoted a transition away from paid or exchanged links towards earned organic links, there still seems to be some confusion within the market about what the most effective link strategy is. So when taking advice from your SEO consultant, keep in mind that nowadays search engines reward sweat-of-the-brow work on content that bait natural links given by choice.

      In French / en Francais

      Liens et popularité.
      [Translated by] Eric et Adrien, l’équipe de qualité de recherche.

      Les 28 et 29 Novembre dernier, nous étions à Paris pour assister à SES. Nous avons eu la chance de rencontrer les acteurs du référencement et du Web marketing en France. L’un des principaux points qui a été abordé au cours de cette conférence, et sur lequel il règne toujours une certaine confusion, concerne l’utilisation des liens dans le but d’augmenter la popularité d’un site. Nous avons pensé qu’il serait utile de clarifier le traitement réservé aux liens spam par les moteurs de recherche.

      Cette confusion vient du fait qu’un grand nombre de personnes pensent qu’il existe deux manières d’utiliser les liens pour augmenter la popularité de leurs sites. D’une part, l’option à long terme, basée sur le mérite, qui consiste à développer des liens de manière naturelle. D’autre part, l’option à court terme, plus risquée, qui consiste à obtenir des liens spam, tel les liens achetés. Nous avons toujours eu une position claire concernant les techniques visant à manipuler l’algorithme PageRank dans nos conseils aux webmasters.

      Il est vrai que certaines de ces techniques ont pu fonctionner par le passé. Cependant, Google a récemment affiné les algorithmes qui mesurent l’importance des liens. Un plus grand nombre de personnes évaluent aujourd’hui la pertinence de ces liens et corrigent les problèmes éventuels. Désormais, les sites qui tentent de manipuler le Page Rank en vendant des liens peuvent voir leur habilité à transmettre leur popularité diminuer.

      Du fait que les moteurs de recherche ne prennent désormais en compte que les liens pertinents, de nouvelles techniques se sont développées pour augmenter la popularité d’un site Web. Il y a d’une part la manière classique, et légitime, qui consiste à optimiser son contenu pour obtenir des liens naturels de la part de sites aux thématiques similaires ou faisant autorité. Une technique plus récente, la pêche aux liens, (en Anglais « link baiting »), consiste à utiliser à son profit certains sites Web 2.0 dont les contenus sont générés par les utilisateurs. Un exemple classique étant de soumettre un article soigneusement prépare à un site comme http://digg.com. Un autre exemple consiste à acquérir un statut d’expert concernant un sujet précis, sur un site comme http://answers.yahoo.com. Notre conseil est simple : lorsque vous développez votre stratégie d’optimisation, pensez en premier lieu à vos utilisateurs plutôt qu’aux moteurs de recherche. Demandez-vous quelle est la valeur ajoutée de votre contenu pour vos utilisateurs. De cette manière, tout le monde y gagne : investir dans la qualité de votre contenu bénéficie à vos utilisateurs, cela vous permet aussi d’augmenter le nombre et la qualité des liens naturels qui pointent vers votre site, et donc, de mieux cibler vos visiteurs.

      En conclusion, bien que les algorithmes récents aient mis un frein aux techniques d’échanges et d’achats de liens au profit des liens naturels, il semble toujours régner une certaine confusion sur la stratégie à adopter. Gardez donc à l’esprit, lorsque vous demandez conseil à votre expert en référencement, que les moteurs de recherche récompensent aujourd’hui le travail apporté au contenu qui attire des liens naturels.

      SES Chicago - Using Images

      We all had a great time at SES Chicago last week, answering questions and getting feedback.

      One of the sessions I participated in was Images and Search Engines, and the panelists had great information about using images on your site, as well as on optimizing for Google Image search.

      Ensuring visitors and search engines know what your content is about
      Images on a site are great -- but search engines can't read them, and not all visitors can. Make sure your site is accessible and can be understood by visitors viewing your site with images turned off in their browsers, on mobile devices, and with screen readers. If you do that, search engines won't have any trouble. Some things that you can do to ensure this:

      • Don't put the bulk of your text in images. It may sound simple, but the best thing you can do is to put your text into well, text. Reserve images for graphical elements. If all of the text on your page is in an image, it becomes inaccessible.
      • Take advantage of alt tags for all of your images. Make sure the alt text is descriptive and unique. For instance, alt text such as "picture1" or "logo" doesn't provide much information about the image. "Charting the path of stock x" and "Company Y" give more details.
      • Don't overload your alt text. Be descriptive, but don't stuff it with extra keywords.
      • It's important to use alt text for any image on your pages, but if your company name, navigation, or other major elements of your pages are in images, alt text becomes especially important. Consider moving vital details to text to ensure all visitors can view them.
      • Look at the image-to-text ratio on your page. How much text do you have? One way of looking at this is to look at your site with images turned off in your browser. What content can you see? Is the intent of your site obvious? Do the pages convey your message effectively?

      Taking advantage of Image search
      The panelists pointed out that shoppers often use Image search to see the things they want to buy. If you have a retail site, make sure that you have images of your products (and that they can be easily identified with alt text, headings, and textual descriptions). Searchers can then find your images and get to your site.

      One thing that can help your images be returned for results in Google Image search is opting in to enhanced image search in webmaster tools. This enables us to use your images in the Google Image Labeler, which harnesses the power of the community for adding metadata to your images.

      Someone asked if we have a maximum number of images per site that we accept for the Image Labeler. We don't. You can opt in no matter how many, or how few, images your site has.

      Update: More information on using images can be found in our Help Center. 

      Come and see us at Search Engine Strategies Chicago

      If you're planning to be at SES Chicago this week, be sure to stop by and say hi to the many Googlers who are coming out to brave the cold and snow. Many of us will be on hand at the booth, speaking at sessions, and wandering the halls. Check out Search Engine Land for tips on how to spot some of us and be sure to catch our sessions:

      Monday, December 4th

      Drive traffic to your site with Google
      Jessica Ewing, Product Manager, Google Gadgets
      Vanessa Fox, Product Manager, Webmaster Central
      Shashi Seth, Lead Product Manager, Custom Search Egnine

      Lunch with Google Webmaster Central
      Vanessa Fox, Product Manager, Webmaster Central
      Amanda Camp, Software Engineer, Webmaster Tools
      Trevor Foucher, Software Engineer, Webmaster Tools
      Adam Lasnik, Search Evangelist
      Evan Roseman, Software Engineer
      Maile Ohye, Developer Support Engineer

      Tuesday, December 5th

      Bulk Submit 2.0
      Amanda Camp, Software Engineer, Webmaster Tools

      Domaining and Address Bar-Driven Traffic
      Hal Bailey, Strategic Partner Manager

      Duplicate Content and Multiple Site Issues
      Adam Lasnik, Search Evangelist

      Bot Obedience Course
      Vanessa Fox, Product Manager, Webmaster Central

      Meet the Search Ad Networks
      Gretchen Howard, Online Sales and Operations Manager

      Meet the Mobile Search Engines
      Sumit Agarwal, Product Manager, Mobile

      Wednesday, December 6th

      Social Search Overview
      Shashi Seth, Product Manager, Custom Search Engine

      Images and Search Engines
      Vanessa Fox, Product Manager, Webmaster Central

      Vendor Chat on Measuring Success
      Paul Botto, Google Analytics

      Flash and Search Engines
      Dan Crow, Product Manager

      CSS, AJAX, Web 2.0, and Search Engines
      Dan Crow, Product Manager

      Auditing Paid Listings and Click Fraud Issues
      Shuman Ghosemajumder, Business Product Manager, Trust and Safety

      Thursday, December 7th

      Meet the Crawlers
      Evan Roseman, Software Engineer

      Search Engine Q&A on Links
      Adam Lasnik, Search Evangelist

      Viva, Webmasters in Vegas

      Thanks for visiting us at WebmasterWorld PubCon in Las Vegas couple weeks ago. Whether it was at the panel sessions, the exhibitor hall, or the Safe Bets event, we had a blast meeting you and sharing with you the many Google products that are available to webmasters to enhance and drive traffic to your site. For those who weren't able to join us, here are answers to some of the top questions that we heard:

      Q: How do I increase the visibility of my site in search results?
      A: There are many factors that can impact visibility of your site in search results. We outlined just a few tips that can make a big difference to increasing your site's visibility in Google search results. First, you should ensure your site has quality content that is unique. Second, have quality sites link to your site. Third, submit a Sitemap to let us know about all the URLs on your site. Fourth, sign up for a webmaster tools account to get information how about Google sees your site, such as crawl errors, indexing details, and top queries to your site. Lastly, you can visit Webmaster Central and Webmaster Help Center for more webmaster related questions and resources.

      Q How much do I have to pay to create a Google Custom Search Engine?

      A: Nothing -- it's free. In addition to being able to create your own custom search engine on your site, you can make money on your site using AdSense for Search.

      Q: Why is it better to create gadgets rather than create feeds?
      A: First, gadgets are much more flexible. As a publisher, you control the format of your content. Second, gadgets are by nature more interactive. They can be built with flash, HTML or AJAX, and are generally much more interesting than feeds. Finally, your users can customize a gadget to their liking, making your content a lot more targeted.

      Q: What is this new ad placement feature for AdSense and how come I don't see it in my account?
      A: Ad placements are publisher-defined groups of ad units that advertisers will see when searching for places where they can target their ads. If you don't yet see it in your AdSense account, it's because we've been slowly rolling out this feature to everyone. This exciting feature will be available to all publishers in the next few weeks, so be sure to keep an eye out.

      Q: What's the easiest way to put a searchable Google Map on my web page?
      A: Use the Map Search Wizard to design a Google Map for your page. The wizard will write all of the code for you; all you need to do is copy and paste the code into your web page, and your users will see your location on a map.

      For more information about Google products for webmasters, you can check them out here:
      We also wanted to share some photos from PubCon. If you look closely enough, you may be able to see yourself.


      Thanks for stopping by, on behalf of the 25 Googlers in attendance!

      Las Vegas Pubcon 2006

      As if working at Google isn't already a party, today I'm traveling to Las Vegas for WebmasterWorld PubCon 2006! But instead of talking bets and odds, I'll be talking about how Google can help webmasters improve their sites. I love chatting with webmasters about all the work that goes into creating a great website. Several other Googlers will be there too, so if you have a burning question or just wanna talk about random stuff feel free to stop us and say hi. Besides the sessions, we'll be at the Google booth on Wednesday and Thursday, so come by and introduce yourself.

      Here's the list of Google events at PubCon:

      Tuesday 14

      10:15 - 11:30 SEO and Big Search Adam Lasnik, Search Evangelist

      1:30 - 2:45 PPC Search Advertising Programs Frederick Vallaeys, Senior Product Specialist, AdWords

      2:45 - 4:00 PPC Tracking and Reconciliation Brett Crosby, Senior Manager, Google Analytics

      Wednesday 15

      10:15 - 11:30 Contextual Advertising Optimization Tom Pickett, Online Sales and Operations

      11:35 - 12:50 Site Structure for Crawlability Vanessa Fox, Product Manager, Google Webmaster Central

      1:30 - 3:10 Duplicate Content Issues Vanessa Fox, Product Manager, Google Webmaster Central

      5:30 - 7:30 Safe Bets From Google Cocktail party!

      Thursday 16

      11:35 - 12:50 Spider and DOS Defense Vanessa Fox, Product Manager, Google Webmaster Central

      1:30 - 3:10 Interactive Site Reviews Matt Cutts, Software Engineer

      3:30 - 5:00 Super Session Matt Cutts, Software Engineer

      You can view this schedule on Google Calendar here:

      Come to "Safe Bets From Google" on Wednesday 5:30-7:30pm -- it's a cocktail party where you can mingle with other webmasters and Googlers, learn about other Google products for webmasters, and in typical Google style enjoy some great food and drinks. I'll be there with some other engineers from our Seattle office. Don't miss it!

      Listen in - Matt Cutts and Vanessa Fox talk search

      Tune into Webmaster Radio Thursday, August 31 at 1 pm Pacific to hear Matt Cutts and me take over GoodKarma while GoodROI (Greg Niland), the program's regular host, is on vacation. We'll talk about a little of everything, including giving Danny Sullivan career advice (if he ever decides to get out of search -- which we hope he never does -- he can always pursue a career in song), Google's handling of words with accented characters, display date changes in Google cached pages, and the not-so-nice side of SEO.

      And if you missed last week's show, check out the podcast. Danny Sullivan and I explained that everything you need to know about search marketing, you can learn by watching Buffy the Vampire Slayer. If you heard the show and are worried about Danny's favorite espresso machine shop, don't be. They're doing OK after all.