AMBER Alerts for missing children now in Google Search and Maps

Today we are launching AMBER Alerts coordinated by National Center for Missing and Exploited Children (NCMEC) in the Google Public Alerts platform. Public Alerts are designed to bring you emergency alerts when and where they’re relevant to you, and AMBER Alerts aim to help bring abducted children home safely.

If you’re using Google Search or Maps on desktop and mobile you’ll see an AMBER Alert if you search for related information in a particular location where a child has recently been abducted and an alert was issued. You’ll also see an alert if you conduct a targeted search for the situation. By increasing the availability of these alerts through our services, we hope that more people will assist in the search for children featured in AMBER Alerts and that the rates of safe recovery will rise.

AMBER Alerts will provide information about the abducted child and any other details about the case as they become available. Additional details could include the make and model of the vehicle he/she was abducted in or information about the alleged abductor.

Screenshot for a test version of an AMBER alert

The US Department of Justice’s AMBER Alert™ Program is a voluntary partnership between law enforcement agencies, broadcasters, transportation agencies and others to engage the entire community in the most serious child-abduction cases. We are working with NCMEC, who will provide the AMBER Alert data to Google and make it possible to display information in Public Alerts.

We’re working closely with Missing Children Europe and the Canadian Centre for Child Protection to try and scale this service to more countries. We’ll keep exploring different ways to improve child protection through innovative technologies, like what has been used to reduce exploitation and improve reporting to NCMEC.

Google’s most advanced voice search has arrived on iOS

When you have a question, finding the answer should be effortless—wherever you are and whatever device you’re using. The new Google Search app for iPhone and iPad helps you to do just that with enhanced voice search that answers any question with the comprehensive Google search results you know and love.

Fast and accurate voice recognition technology enables Google to understand exactly what you’re saying. Getting an answer is as simple as tapping on the microphone icon and asking a question like, “Is United Airlines flight 318 on time?” Your words appear as you speak, you get your answer immediately and—if it’s short and quick, like the status and departure time of your flight—Google tells you the answer aloud.

You can get answers to an increasingly wide variety of questions thanks to Knowledge Graph, which gives our search technology an understanding of people, places and things in the real world. Here are a few of the questions that Google can answer:
  • “What does Yankee Stadium look like?” Google will show you hundreds of pictures instantly.
  • “Play me a trailer of the upcoming James Bond movie.” The trailer starts playing immediately right within Google Search. 
  • “When does daylight savings time end?” The answer will appear above the search results, so you can set your clock without having to click on a link. 
  •  “Who’s in the cast of The Office?” See a complete cast list and find out who made you crack up last night. 


Download the Google Search App on your iPhone, iPad or iPod Touch and find out how much wood a woodchuck would chuck (if a woodchuck could chuck wood).

Get your Google back

If you’ve moved to Windows 8 and are getting acquainted with it, you may be looking for a couple of your favorite Google products that you use every day. To help you get the best experience possible on Google and across the web, we’ve designed and built a new Google Search app and Chrome browser for Windows 8 and created a simple site to help you get your Google back.

 

The Google Search app comes with a clean and recognizable user interface. Our new voice search lets you naturally speak questions. The image search and image previews are built for swiping. And, as usual, you get immediate results as you type with Google Instant. The doodles you enjoy on special occasions will be right there on the homepage and even show up on the Google tile on your start screen.


The Chrome browser is the same Chrome you know and love, with some customizations to optimize for touchscreens, including larger buttons and the ability to keep Chrome open next to your other favorite apps. It delivers the fast, secure web experience you’ve come to expect from Chrome on all your devices.


To get both Google Search and Chrome installed on your Windows 8 machine, head to our site and learn how to get your familiar Google apps back.

Google News turns 10

Google News launched on September 22, 2002—exactly a decade ago.

Inspired by the widespread interest in news after the September 11 attacks, we invested in technology to help people search and browse news relevant to them. Google News broke new ground in news aggregation by gathering links in real time, grouping articles by story and ranking stories based on the editorial opinions of publishers worldwide. Linking to a diverse set of sources for any given story enabled readers to easily access different perspectives and genres of content. By featuring opposing viewpoints in the same display block, people were encouraged to hear arguments on both sides of an issue and gain a more balanced perspective.

In the last ten years, Google News has grown to 72 editions in 30 languages, and now draws from more than 50,000 news sources. The technology also powers Google’s news search. Together, they connect 1 billion unique users a week to news content.

Google News today

As we have scaled the service internationally, we have added new features (Local News, Personalization, Editors’ Picks, Spotlight, Authorship, Social Discussions), evolved our design, embraced mobile and run ancillary experiments (Fast Flip, Living Stories, Timeline). In parallel, we have monitored our quality and challenged our engineers to improve the technology under the hood—increase freshness, group news better, rank stories more accurately, personalize with more insight and streamline the infrastructure.

Take a look back at the past decade in Google News through the top stories from each year and a few notable features that have launched in the interim:



It’s undeniable that the online news landscape has changed immensely. Smartphones and social networks have transformed how news is accessed and sourced, and shifted the relationship between readers and authors. Open journalism is the norm, and aggregation by humans and machines is an integral part of the ecosystem. New technologies such as Hangouts on Air have the potential to connect users, journalists and opinion makers and transform how stories are discussed.

Opportunities abound, and we are excited for where we can take this product in the next decade. While change is inevitable, one thing remains the same: our mission is to bring you the news you want, when you need it, from a diverse set of sources.



(Cross-posted on the Google News blog)

London calling: some reflections on the digital games

The stats are in, and one clear winner from this year’s summer sports has emerged: digital media. Here’s a quick look behind the “screens” at how the web blew records away around the world, at the most wired Games ever.

Searches set a new pace
Mirroring the growth of the web and digital media, Google search volume around the world was dramatically higher this year than during Beijing in 2008:
  • Driven by a 900 percent increase in [ryan lochte] searches, American interest in [swimming] spiked 25 percent higher than 2008 levels.
  • The “Fierce Five” vaulted U.S. searches for [gymnastics] to almost double the 2008 peak.
  • Spurred on by a record-breaking performance by sprinter Usain Bolt, Jamaican searches for [track and field] raced up 40 percent from 2008.
  • Japanese gymnast and first-time gold medalist [kohei uchimura] proved he’s a “superman” in search as well as on the tumbling mat, with search volume in his home country up 420 percent over the last games.
  • Success may have been sweeter the second time around for wrestler [sushil kumar], the first Indian athlete to win an individual medal at successive Olympics, with searches up more than 375 percent from the 2008 games.
Here are a few more search snapshots:

Top Athlete Searches (U.S.) Top Athlete Searches (U.K.) Top Artist Closing Ceremony Searches (U.S.)
Michael Phelps Usain Bolt Jessie J
Ryan Lochte Jessica Ennis Beady Eye
Lolo Jones Michael Phelps Gary Barlow
Usain Bolt Victoria Pendleton Ed Sheeran
Alex Morgan Andy Murray Freddie Mercury

Global streaming goes the distance
YouTube powered the live stream for NBC Olympics and for the International Olympic Committee’s YouTube Channel, making the world’s games even more global and accessible. NBC Olympics saw more live streams than during the entire Beijing Games—more than 159 million total video streams and more than 64 million live streams across YouTube's online, mobile and tablet experiences. In all, more than 20 million hours of total video was streamed over 17 days. And of course, the Games were also streamed on the IOC’s channel (youtube.com/olympic), with tens of millions of streams to 64 countries in Asia and Sub-Saharan Africa. We’ll have more details on the YouTube blog soon.

The multi-screen relay
More than ever, people experienced the Games not just via the TV broadcast, but on desktops, mobile phones and tablets. Through research panels conducted in partnership with NBC in the U.S., we learned a bit more about how this played out:
  • Mobile makes a strong showing: Many viewers turned to one or more “second screens” beyond TV to keep updated on the Olympics—nearly half of those who did (44 percent) did so via a mobile phone or tablet.
  • Power viewers: Second-screen viewing didn’t seem to diminish participants’ interest in watching the games on TV...in fact, it increased it. People who followed the Games on TV plus one other screen watched 52 percent more Olympics on TV than those who didn’t; people who followed on two additional screens spent more than twice as much time (105 percent) with TV. And people who watched live streams of events online watched 66 percent more Olympics on television than people who followed exclusively on TV.
  • Synchronized usage: Overall, nearly 56 percent of people who followed the Games on TV and at least one other screen did so simultaneously. These simultaneous viewers also watched TV for 67 percent longer than those who only watched TV.

Gold for digital businesses
Brands who invest in digital marketing to connect with customers grow their own businesses and help make great content possible. A few campaigns that caught our eye:

  • Visa’s global “Go World" campaign invited fans to show their support for Team Visa athletes in the form of cheers across social media. The campaign generated more than 59 million cheers, and Visa’s YouTube channel accounted for more than 47 million views of Visa’s commercials and athlete training videos from around the world.
  • Insurance provider Zurich launched a successful “Share your Sports Moments” marketing campaign on Google and YouTube, featuring members of the German Olympic team. The result: a significant uplift in the number of leads who then signed insurance contracts.
  • Lloyds TSB Bank, presenting partner of the Olympic Torch relay, conducted a successful AdWords campaign that kept pace with the Olympic torch as it passed through towns in the U.K., resulting in more than 190,000 clicks and more than 2 million impressions over three months.

Higher traffic and increased investment in the web also helped online publishers in a big way:

  • In the U.S., across 2 million sites in our Google Display Network and the DoubleClick Ad Exchange, ads shown on sports-related websites increased by 19 percent, while revenues (RPMs) for these sites increased by 14 percent, compared to the two previous weeks.
  • Our premium ad serving platform for publishers (DoubleClick for Publishers), which helps some of the web’s largest publishers make money from their content, broke a new record, with one major publisher serving more than 400 million ad impressions in a day across its website and mobile content—driving higher revenues and more free content.

A fun note to end on: showing how the web can fuse data and creativity while opening the playing field, one of our software engineers used Google App Engine to create a “per capita” medal tally (the data is real, the accounting is somewhat creative). On this basis, one country stands above all others—congratulations to the most successful nation of the last two weeks, Grenada!

Conquer the back to school blues with Google tools

August is both an end to the lush freedom of summer and the beginning of another year of student life. As a rising senior at the University of Florida, this time is both exciting and anxiety-inducing. Even though I’m looking forward to many aspects of the school year, there are certain things about college—from book budgets to calculus study sessions—that can make it a headache.

But this fall, I feel more prepared to face the daily student grind. This summer, I had the chance to intern on the communications team at Google and got the inside track on some tools and tricks to make school a snap. For example, did you know there was an extension for Chrome that helps you stay focused on your work? Yup, didn’t think so! So I thought I’d share some of my new favorite tips—my “Survival Guide for Student Life”—to help make it easier for all students to get through the coming months.

Easy ways to coordinate your social and extracurricular life
  • Google+ Hangouts enables you to video chat with up to nine friends from your desktop, mobile phone or tablet. A great feature for when your club needs to discuss some last minute changes for the upcoming meeting.
  • Stay on task with Hangout Apps like Symphonical, which provides a digital wall of sticky notes for virtual brainstorm sessions.
  • With Google+ Events, invite all your friends to your get-together and attach a personalized video greeting to the invitation. During the event, photos from the party can be uploaded to the event page in real-time using Party Mode. So if you have to miss a party due to a study session, you can avoid that pesky FOMO (Fear of Missing Out)!
  • Let your friends know what you’re up to by sharing your Google Calendar with them. Or create a shared calendar just for your study group.
Stay organized and efficient—and be prepared for the unexpected
  • Stop the email flood from the ridiculous number of email lists you signed up for using Gmail’s auto-unsubscribe feature.
  • No more sore eyes from crowded inboxes—Gmail's default mode is Priority Inbox so it automatically sorts your important messages for you.
  • Cite your sources! Use Google Docs’ research tool to investigate highlighted portions of your essay and then generate a citation.
  • Group projects call for collaboration. With Google Drive, you can use shared folders so everyone can access materials without having to email updates to each other.
  • Using your laptop or phone, you can send any documents or presentations saved on your Google Drive to Fedex to be printed, thanks to Google Cloud Print.
Get what you need and where you’re going faster
  • For those of you starting at university this year, Google Maps has 360-degree panoramic Street View imagery for many campuses around the world to give you a preview of your new stomping grounds.
  • Back to school shopping is one of the most fun things about August. Find your way in and out of malls and department stores with indoor Google Maps on Android devices.
  • We college students can’t go too long without homemade food. Search for your next flight home with Flight Search. (If flying makes you a bit queasy, track any care packages by typing the tracking code into the Google search bar.)
  • Stay informed with Google Now. This feature, available on Android devices running Jelly Bean, can update you when the next bus is coming or provide the weather forecast for Saturday’s big game.
Reading, writing, 'rithmetic and... YouTube
  • Don’t break the bank on textbooks. Google Play has millions of FREE (emphasis is important) books readily available such as "Pride and Prejudice" and "Gulliver’s Travels."
  • With the new Nexus 7 tablet, you can take your Google Play books, music, movies, TV shows, magazines and apps (like My Majors and doubleTwist Alarm Clock) with you, wherever you go.
  • Locate hard-to-find books online or at a library near you with Book Search.
  • Put Chrome to work with educational apps
  • Not a fan of traditional note taking? Chromebooks are a super fast and virus-proof laptop. It starts seconds after you boot it and will last through a whole day of classes.
  • A fair portion of us students aren’t fans of mental math. Type any equation into the Google search box to get the answers you need. It can graph functions as well.
  • We know we spend too much of our time watching funny videos on YouTube, but there are video channels that can actually help us learn more about a variety of subjects—from astrophysics to world history. Find more educational channels at YouTube EDU.
I’m resting a bit easier now that I know there are tools that make student life a bit less overwhelming. Here’s hoping you, too, feel armed to face the fall semester—and beyond—with Google in your backpack.


Building the search engine of the future, one baby step at a time

Larry Page once described the perfect search engine as understanding exactly what you mean and giving you back exactly what you want. It’s very much like the computer I dreamt about as a child growing up in India, glued to our black-and-white TV for every episode of Star Trek. I imagined a future where a starship computer would be able to answer any question I might ask, instantly. Today, we’re closer to that dream than I ever thought possible during my working life—and here are some of the latest steps we’re taking today to make search even more intelligent:

1. Understanding the world
In May we launched the Knowledge Graph, our database of more than 500 million real-world people, places and things with 3.5 billion attributes and connections among them. The feedback has been phenomenally positive and we want to extend this feature to people outside the U.S. So starting today, you’ll see Knowledge Graph results across every English-speaking country in the world. If you’re in Australia and search for [chiefs], you’ll get the rugby team—its players, results and history.

We’ll also use this intelligence to help you find the right result more quickly when your search may have different meanings. For example, if you search for [rio], you might be interested in the Brazilian city, the recent animated movie or the casino in Vegas. Thanks to the Knowledge Graph, we can now give you these different suggestions of real-world entities in the search box as you type:


Finally, the best answer to your question is not always a single entity, but a list or group of connected things. It’s quite challenging to pull these lists automatically from the web. But we’re now beginning to do just that. So when you search for [california lighthouses], [hurricanes in 2008] or [famous female astronomers], we’ll show you a list of these things across the top of the page. And by combining our Knowledge Graph with the collective wisdom of the web, we can even provide more subjective lists like [best action movies of the 2000s] or [things to do in paris]. If you click on an item, you can then explore the result more deeply on the web:


So far we can produce hundreds of thousands of lists involving millions of items, and we’ll keep growing to match your curiosity. A quick preview:



2. Putting your info at your fingertips
Sometimes the best answer to your question isn’t available on the public web—it may be contained somewhere else, such as in your email. We think you shouldn’t have to be your own mini-search engine to find the most useful information—it should just work. A search is a search, and we want our results to be truly universal. So we’re developing a way to find this information for you that’s useful and unobtrusive, and we’d love your feedback. Starting today, we’re opening up a limited trial where you can sign up to get information from your Gmail right from the search box.

So if you’re planning a biking trip to Tahoe, you might see relevant emails from friends about the best bike trails, or great places to eat on the right hand side of the results page. If it looks relevant you can then expand the box to read the emails:


We’re working on some even more useful features. For example, if you search for [my flights] we will organize flight confirmation emails for any upcoming trips in a beautifully easy-to-read way right on the search results page:


3. Understanding your intent
Often the most natural way to ask a question is by asking aloud. So we’ve combined our speech recognition expertise, understanding of language and the Knowledge Graph so that Voice Search can better interpret your questions and sometimes speak the answers back as full sentences. This has been available on Android for a few weeks and people love it. It’ll soon be available on your iPhone or iPad (iOS version 4.2+).

You just need to tap the microphone icon and ask your question, the same way you’d ask a friend. For example, ask “What movies are playing this weekend?” and you’ll see your words streamed back to you quickly as you speak. Then Google will show you a list of the latest movies in theaters near you, with schedules and even trailers. It works for everything from celebrity factoids to the height of Kilamanjaro and more. When Google can supply a direct answer to your question, you’ll get a spoken response too.



These are baby steps, but important ones on our way to building the search engine of the future—one that is much more intelligent and useful than it was just a few years ago. It’s a very exciting time to be working in this field.

Make your mark on Google with Handwrite for Mobile and Tablet Search

Unlike searching on a desktop or laptop computer, when you're searching on a touch-screen mobile device it’s often inconvenient to type. So we strive to give you a variety of ways to interact with Google, be it by speaking your queries, getting results before you finish typing, or searching by image. Now there’s a new way for you to interact with Google: Handwrite for web search on mobile phones and tablets.

Say you’re standing on a busy street corner, in a bumpy taxi ride, talking with a friend, or sitting on the couch with your tablet. Handwrite enables you to search by just writing letters with your finger most anywhere on your device’s screen—there’s no keyboard that covers half of the screen and no need for hunt-and-peck typing.



Getting started is easy: go to Google.com in your mobile browser, tap on “Settings” at the bottom of the screen and enable “Handwrite.” Note that after you've saved the setting, you may need to refresh the homepage to see the feature.


On tablets, the Search settings are available as an option behind the gear icon.


Once the feature is enabled, tap the Handwrite icon on the bottom right corner of your screen to activate the writing surface. Write a few letters and you’ll see autocomplete options appear below the search box. If one of the options is what you’re looking for, just tap it to search. For longer queries, you can continue writing and use the arrows next to the autocompletions to move the right one into the search box. Since you can write anywhere, you don’t have to look back and forth repeatedly from the keyboard to the search box.


For more tips and tricks on how to use Handwrite, see our Help Center article. To make accessing Google.com faster, be sure to bookmark it and add it to your home screen.

We designed Handwrite to complement rather than replace typing: with the feature enabled, you can still use the keyboard at any time by tapping on the search box. Handwrite is experimental, and works better in some browsers than others—on Android devices, it works best in Chrome. For now, we’ve enabled Handwrite for iOS5+ devices, Android 2.3+ phones and Android 4.0+ tablets—in 27 languages.

Have fun with this new way of searching!



(Cross-posted on the Inside Search Blog)

Become a Google power searcher

You may already be familiar with some shortcuts for Google Search, like using the search box as a calculator or finding local movie showtimes by typing [movies] and your zip code. But there are many more tips, tricks and tactics you can use to find exactly what you’re looking for, when you most need it.

Today, we’ve opened registration for Power Searching with Google, a free, online, community-based course showcasing these techniques and how you can use them to solve everyday problems. Our course is aimed at empowering you to find what you need faster, no matter how you currently use search. For example, did you know that you can search for and read pages written in languages you’ve never even studied? Identify the location of a picture your friend took during his vacation a few months ago? How about finally identifying that green-covered book about gardening that you’ve been trying to track down for years? You can learn all this and more over six 50-minute classes.

Lessons will be released daily starting on July 10, 2012, and you can take them according to your own schedule during a two-week window, alongside a worldwide community. The lessons include interactive activities to practice new skills, and many opportunities to connect with others using Google tools such as Google Groups, Moderator and Google+, including Hangouts on Air, where world-renowned search experts will answer your questions on how search works. Googlers will also be on hand during the course period to help and answer your questions in case you get stuck.

Power Searching with Google blends the MOOC (Massive Open Online Course) learning format pioneered by Stanford and MIT with our social and communication tools to create what we hope is a true community learning experience.

Visit the course homepage to learn more. By the end of this course, you'll know several new techniques that will make you a Google Power Searcher and help you find out information about whatever you can imagine—from how to prepare for a new family pet to where moss grows on Stonehenge or how to grow katniss in your garden. Sign up now!

Find out what people are searching for with the updated Hot Searches list

People turn to search when they’re looking for answers and information, and sometimes what they want to know is on other people’s minds as well. You can learn a lot about what’s happening around the country or catch wind of a breaking news story by looking at what others are searching for.

With Hot Searches in Google Trends, you can see a list of the fastest rising search terms in the U.S. for a snapshot of what’s on the public’s collective mind. To create the Hot Searches list which is updated on an hourly basis, an algorithm analyzes millions of searches in the U.S. and determines which queries are being searched much more than usual.

Now, Hot Searches has gotten a refresh that makes the list of searches more visual, groups related rising search terms together and lets you see more information about those searches.


With rich images and links to related news articles, you can glance at the list and instantly get an idea of why these topics are particularly hot at the moment and click to find out more about them. Unlike the previous version of Hot Searches, which always provided 20 daily results, the new page introduces a filtering system that helps us make sure that the list includes only the truly hottest news stories of the day. Also, when a few of the fastest rising search terms refer to the same news story, such as [tony awards 2012] and [audra mcdonald], they’re now aggregated into one entry, which lists all the “Related searches” that go along with the main story. Lastly, the new list also provides an indication of how many searches have been conducted for each topic in the 24 hour period when it was trending.

To find out what the hottest searches are today, whether it’s a celebrity engagement, a sports-related shakeup or news about your favorite TV series, check out the updated Hot Searches list in Google Trends.



(Cross-posted on the Inside Search Blog)