Open for business: the Google Apps Marketplace

Every day, thousands of businesses choose the cloud. More than 2 million businesses have adopted Google Apps over the last three years, eliminating the hassles associated with purchasing, installing and maintaining hardware and software themselves.

We've found that when businesses begin to experience the benefits of cloud computing, they want more. We're often asked when we'll offer a wider variety of business applications — from accounting and project management to travel planning and human resources management. But we certainly can't and won't do it all, and there are hundreds of business applications for which we have no particular expertise.

In recent years, many talented software providers have embraced the cloud and delivered a diverse set of features capable of powering almost any business. But too often, customers who adopt applications from multiple vendors end up with a fractured experience, where each particular application exists in its own silo. Users are often forced to create and remember multiple passwords, cut and paste data between applications, and jump between multiple interfaces just to complete a simple task.

Today, we're making it easier for these users and software providers to do business in the cloud with a new online store for integrated business applications. The Google Apps Marketplace allows Google Apps customers to easily discover, deploy and manage cloud applications that integrate with Google Apps. More than 50 companies are now selling applications across a range of businesses, including:

• Intuit Online Payroll: A small business application that offers business owners a new way to efficiently run payroll, pay taxes and let employees check paystubs all within one integrated online office environment.
• Manymoon: The company's free work and project management application for Google Apps makes it simple for businesses and teams to organize and share information including tasks, projects, documents, status updates and links with co-workers, customers and partners.
• Professional Services Connect (PS Connect): This new cloud-based offering coming soon from Appirio, pulls contextually relevant information on people, projects, customers and transactions from a user's domain and surfaces it directly inside a Gmail message so services professionals can make more informed, real-time decisions.
• JIRA Studio: A hosted software development suite from Atlassian enables software developers to flow naturally between Gmail, Google Calendar, Google Docs and other design and development tools in order to better track and manage project issues and workflow.

Once installed to a company's domain, these third-party applications work like native Google applications. With administrator approval, they may interact with calendar, email, document and/or contact data to increase productivity. Administrators can manage the applications from the familiar Google Apps control panel, and employees can open them from within Google Apps. With OpenID integration, Google Apps users can access the other applications without signing in separately to each. The Google Apps Marketplace eliminates the worry about software updates, keeping track of different passwords and manual syncing and sharing of data, thereby increasing business productivity and lessening frustrations for users and IT administrators alike. That's the power of the cloud.



For more information on the benefits of the Google Apps Marketplace to businesses, check out our Enterprise Blog post. Developers interested in learning how to integrate with Google Apps can check out our post on the Google Code Blog. Or, you can explore the Google Apps Marketplace directly at http://google.com/appsmarketplace.

Finally, we'll be diving deeper into application development for the enterprise at Google I/O on May 19-20. We hope to see you there!

Posted by Chris Vander Mey, Product Manager, Google Apps Marketplace

Tips and tricks for deploying Google Apps

Has your company, school or organization decided to "go Google" — but not yet fully "gone?" Perhaps you'd like more guidance on the technical, marketing or training details? Or maybe you could use some resources to help you deploy? Making the decision to go Google can be the easiest part, but we realize that it sometimes takes a little boost to finish the process, which is where we come in.

Our Google Apps Deployment team has assisted hundreds of organizations — large and small — make the switch to Google Apps. To ensure that your implementation is a success, we've developed step-by-step tools to guide you through the process, and best practices to make your transition as smooth and easy as possible. Here are some of the resources you can explore when going Google:

Sign up for a Deployment Training Webinar. In this live session, a deployment specialist will walk you through the deployment planning steps and use cases.

Take advantage of our deployment guides, which include creative examples and templates, to help with your technical and marketing rollout:

• For enterprises
• For small/medium businesses
• For schools

Recently, we also launched two learning sites to jump start your transition to Google Apps: the customizable Google Enterprise Launch Site for large enterprises and the Apps Learning Center for small businesses. You can find out more about these Google site templates in the Enterprise Deployment Site.

To find answers to your technical questions about Google Apps, visit the Administrator Help Center. We also provide overviews and videos for integration and migration tools, including Microsoft Outlook Sync, Google Blackberry Enterprise Server Connector and Lotus Notes Migration.

We hope these resources help with your move to Google Apps, and we can't wait to welcome you to the Google Apps family.

Posted by Cindy Chin, Google Apps Deployment Specialist

Cloud apps, big city: LA goes Google

This fall we've seen lots of government agencies decide to make the switch to cloud computing, joining the many businesses already using Google Apps for email and collaboration at work. Today we'd like to officially welcome another customer to the mix: the City of Los Angeles. Starting today, Los Angeles will be equipping 34,000 city employees with Google Apps for email and collaboration in the cloud.

The story of Los Angeles moving to Google Apps started early this year, when the city's Chief Technology Officer, Randi Levin, and her team at the Information Technology Agency (ITA) looked to replace their aging, on-premise system with more secure, productivity-focused technology. After calling for proposals and carefully evaluating over 14 different ones, Randi and the ITA decided to revamp the city government's email technology by adopting Google Apps. Los Angeles' going Google will help the city on a number of fronts. The cloud computing system will improve the security and reliability of city email, transitioning from servers in the City Hall basement to hosted, secure data centers. Employees will also have a new avenue for collaboration with Google Apps in the cloud: sharing docs, sites and videos and editing them together in realtime as they work on making the city run more smoothly and efficiently and thus better serving Angelenos city-wide. Furthermore, Randi and her team realized that moving to Apps would mean less taxpayer money spent on IT — valuable budget that can be rededicated to other city efforts over the next few years.

Check out this video to hear more from Randi on Los Angeles and Apps.



Los Angeles is the second-largest city in the U.S., and the latest in a string of cities, like Washington D.C. and Orlando, FL, to go Google. With this switch to the cloud, Los Angeles joins the group of leaders on the innovation front — not only with regard to budget but technology as well. Bringing in cloud applications will make city work more efficient, which is great for Los Angeles residents too. Read more from Randi on the Google Enterprise blog, and stay tuned to follow Los Angeles' Google Apps story, and to learn about other governments moving to the cloud.

Posted by Matt Glotzbach, Product Management Director, Google Enterprise

Join this group: Google Groups joins Google Apps

Blogs, wikis, social networks, YouTube and Twitter are changing how many of us connect with others. Yet within most businesses, especially large corporations, the software hasn't evolved much over the last decade. While traditional business technologies give companies the necessary security and controls, they do so at the expense of rapid innovation. Businesses shouldn't have to make this compromise.

This is one reason why customers are so enthusiastic about Google Apps. It offers enterprise-grade security and control while letting businesses instantly tap into a swift stream of innovation, based on services tested by hundreds of millions of people around the world. We've launched over 100 improvements to Google Apps in the last year, and the pace of innovation continues to increase.

Today, we're happy to announce the launch of Google Groups to Google Apps Premier and Education Edition users. Google Groups is one of our most widely used applications, enabling everyone from the local hiking club to the family next door to create mailing lists and discussion forums. Now employees within a company can create groups for their departments, their teams or their projects. Employees can use these groups as mailing lists, but they can also share documents, spreadsheets, presentations, calendars, videos and sites with groups, instead of many individual recipients. They can choose to receive communications directly to their email inbox, in a digest format, or in the Groups forum view, and can access all the information in the groups archive, without the intervention of an IT administrator.



Google Groups is a boon for IT administrators too. After enabling the new service from the administrative control panel (add "user-managed groups"), users can start managing their own groups without burdening administrators for support. Administrators can still set group policies and manage other group settings. If you want to learn more, check out our post on the Enterprise Blog.

Google Groups is just one of the many consumer features that we've tailored for the enterprise since we launched Google Apps for businesses nearly three years ago, and we're looking forward to bringing more innovation to our customers in the months and years ahead.

Posted by Rajen Sheth, Senior Product Manager, Google Apps

Templates now available in Google Sites

I'm pleased to announce we just added a stocked gallery of site templates in Google Sites. Anyone can browse the public template gallery, and businesses using Google Apps each have a private area where employees can share site templates with coworkers.

The rate that businesses are adopting Google Sites has surpassed our expectations, and templates will make Sites even more useful by dramatically reducing the time it takes to set up collaborative workspaces like employee intranets, project tracking sites, team sites and employee profile pages. Templates let you quickly start a new site with pre-built content, embedded gadgets, page layouts, navigation links, theming and more.


You can find more about what's new and read stories from customers about why they switched to Google Sites from on-premises collaboration solutions on the Google Enterprise Blog.

And because many of you are managing personal projects with Google Sites, we also added templates for family sites, weddings, neighborhood associations, clubs, charitable causes and more to the public gallery. Check out the Google Docs Blog for other examples and details, and if you have a personal site that others could use as a template, please submit your work to the public gallery!


Posted by Scott Johnston, Product Manager

Gone Google at EDUCAUSE 2009

Last week the Google Apps for Education team headed to Denver for EDUCAUSE 2009 where the higher education community meets annually. It was at this conference three years ago that we first unveiled Google Apps for Education. Since then, we've witnessed staggering growth in the world of cloud computing in education. Lots has happened over the past year especially: more than 100 new features have rolled out in Google Apps, we've engaged well over six million students and faculty (a 400% increase since this time last year), launched free Google Message Security for K-12 schools and have integrated with other learning services such as Blackboard and Moodle.

These developments are just the beginning. According to the newly-released 2009 Campus Computing survey statistics, 44% of colleges and universities have converted to a hosted student email solution, while another 37% are currently evaluating the move. Of those that have migrated, over half — 56% precisely* — are going Google.

To toast the students and faculty that are shaping this movement, we hosted our customers and EDUCAUSE conference attendees at the Denver Public Library. Check out the photos to see what these schools have to say:



We also did something different this year and invited some student ambassadors from schools using Google Apps to come to Denver and share how using Apps on campus helps make their lives easier. Daniel Miller who works at University of Washington's Ethnic Cultural Center uses Calendar to let students on campus know about his organization's events. Sociology major Robin Brown uses forms in Docs to collect data for her class surveys at Notre Dame. Taylor Bell at Boise State relies on Gmail's filters and gadgets to seamlessly access to his Calendar, Docs, Tasks and Chat. After losing his journal, Vaughn Parker at Temple University created a Calendar to keep track of his assignments and share them with his classmates and professors. (There are many more of these student stories, too).

Every year, more schools move to Google Apps so they can spend their time focusing on students, not servers; on higher learning, not higher costs. If you're a school, you can go Google, too. Check out www.google.com/appsatschool to learn more.

*Update on 11/20: Among 4-year universities and colleges, the number is slightly higher, with 59% choosing Google Apps.

Posted by Miriam Schneider, Product Marketing Manager

Self-improving results now in the Google Search Appliance

The Google Search Appliance (GSA) is getting an update today, with a bunch of new features aimed at making enterprise search easier for everyone inside a company. One of our favorites, the Self-learning Scorer, learns from employees' searches to tune itself and improve over time. If employees repeatedly choose, say, the fourth result for a given query the GSA will learn that's probably the most relevant one and bring it up to the top the next time the query is searched for. Over time, the GSA auto-tunes, serving up better and better internal search results without any extra administrative work. You can read more about the Self-learning Scorer and check out the GSA's other new features in our post on the Google Enterprise Blog.

Posted by Sibabrata Ray and Liviu Panait, Engineers, Google Enterprise Search team

"Going Google" with millions of businesses around the world

Each day, thousands of companies choose to "go Google" — that is, switch to Google Apps. Over two million business and 20 million users in over 100 countries and more than 40 languages have adopted Apps for their workplace, and we're happy to welcome companies around the world such as Konica Minolta, Rentokil Initial and TOTO that have just decided to go Google. These companies no longer have to deal with the hassles of managing email servers or rolling out software updates, and their employees now enjoy the convenience of shared documents and calendars, Gmail and more.

Since we first asked for your "gone Google" stories in August, we've seen thousands of tweets and hundreds of comments explaining how and why your company decided to go Google with Apps, as well as with other Google enterprise products such as Google Postini Services and the Google Search Appliance. Jeffrey D. from Ottawa, Canada told us that with Apps, he "was able to set up a new business in minutes with email, calendar, docs, and sync with [his] BlackBerry." @happymacs from San Diego, CA tweeted how they liked the ability to "search every single email received in the past 2.5 years in under 2 seconds"; while @Appfrica highlighted the sobering fact that the cost of an alternative software solution would employ a person in Uganda for a month.

Today, we're excited to support this global momentum with the expansion of the "Gone Google" initiative to additional countries including the U.K., France, Canada, Japan, Australia and Singapore. We hope our messages — in train stations such as Paddington, La Défense and Shinagawa, and at airports in Singapore, Toronto, Dallas and beyond — help companies, schools and organizations learn all about the benefits of going Google with our enterprise products. Here's a sneak peek at what you can expect to see both here in the U.S. and abroad:



If you've already gone Google, you can share your company's Gone Google story with us, or use some of our tools to help spread the word about switching to Google Apps. We hope you'll be part of the story.

Posted by Tom Oliveri and Vivian Leung, Google Enterprise Team

Making intranets more like the Internet with enterprise search

Employees at big companies often have mountains of information available to do their jobs — information that lives (and hides!) in various areas within the organization. The information can lie buried deep within an enterprise content management system or a company intranet. Unlike the Internet, however, this info isn't necessarily well organized — there isn't always a searchable index to sift through and get good results. Lots of companies want to make searching their intranet more like searching the Internet — bringing Google.com-type search to their internal information stores.

Mercer, the global professional services company, has been dealing with this issue for a while. Their intranet, Mercer Link, has more than 350,000 webpages, and over 1.5 million docs in a content management system— lots of information for employees to search through as they work on projects for clients. They're now using the Google Search Appliance to give employees a more searchable intranet experience, so the docs and pages that were hidden or hard to find are now easier to track down fast. Mercer's enterprise search architect Haroon Suleman, along with AMR Research's Jim Murphy, will be sharing the company's search story in a special webinar aimed at enterprises, "Search: A Vital Element to a Content Strategy," this Thursday, October 8 at 11 a.m. PDT. You can register and learn more about the conversation here — hope you can join.

Posted by Vijay Koduri, Google Enterprise Search team

Salesforce for Google Apps

Posted by Scott McMullan, Google Apps Partner Lead, Google Enterprise

A little less than a year ago, we partnered with Salesforce.com to create Salesforce Group Edition featuring Google AdWords. It combines Salesforce.com’s CRM applications with AdWords to make it easier for businesses to generate leads, track, and close them.

Since then, people have offered up a constant stream of requests to streamline even more of the CRM process. At the top of list are everyday tasks like improved efficiency sending and sharing account emails, easier ways to create and share documents and presentations, and simpler ways to schedule meetings and events.

To address these requests, we set out to collaborate on another product integration. Live today, we're happy to unveil Salesforce for Google Apps, a new product for all of those using Salesforce.com available at no additional charge. It brings the collaboration and communications features of Google Apps directly into the user experience of Salesforce.com, and is focused on streamlining the activities most frequently requested by our users. (There's more detail on our Enterprise Blog.)

Here's a quick look at the problems we're trying to solve with Salesforce for Google Apps:



Regarding improvements, we'd like to remind developers that these new features -- as well as those announced today by our partners Astadia and Appirio -- were created using our respective open APIs. We share with Salesforce.com a commitment to make the web the best platform for application innovation.

Thanks to everyone for your good ideas so far. We hope you'll continue to share your thoughts about what you like and what can be improved.