New best practices to find more customers on the Google Content Network

Our previous post in the Content Network Optimization University series covered the basics of setting up and launching a good campaign on the Content Network.

Today, we'll cover more advanced optimization strategies. We've compiled these by observing best practices from the most successful advertisers on the network. Whether you're new to the Content Network or have been using it for a while, you can get better results from your campaigns by employing some of these strategies.

Build effective campaigns

Taking time up front to set up your campaign correctly goes a long way in getting higher quality traffic to your site. Let’s recap the top strategies:

• Separate Search and Content Network campaigns: Setting up a separate campaign just for the Content Network will give you more control over daily budgets, ad groups, keywords and bids. Watch this demo on campaign setup.
• Create many, tightly themed ad groups: AdWords can target your ads more precisely if you build multiple ad groups, each with a small tightly-themed set of 5 to 20 keywords. Watch this demo on ad group setup and this demo on keyword selection.
• Copy your best performing text ads from Search campaigns: For initial setup, it's best to use the text ads with the highest click-through rates from your search campaigns. Watch this demo on ad text best practices.
• Setup the same starting CPC bid as your Search campaigns: We recommend starting with the same maximum CPC bid as your Search campaign ad groups. Once AdWords has collected enough data, our smart pricing technology will automatically optimize your bids on the Content Network to give you more profitable clicks. Watch this demo on bidding tactics.
• Set up AdWords Conversion Tracking on your website: Install Conversion Tracking on your website to measure the sales and leads (conversions) you get from each ad group and placement. Watch this demo to learn how conversion tracking works on the Content Network.

Optimize for better results

It's important to monitor your campaign’s performance and consistently optimize individual elements. Before making significant changes (e.g. changing bids, excluding high volume sites, pausing ad groups), wait until enough click or conversion data has accrued. We recommend having at least 5 conversions or 100 clicks per site.

• Exclude poor-performing sites: Get more qualified traffic and boost conversions by excluding sites that perform poorly for your campaign, based on the number of clicks, the average CPC and the number of conversions.
• Focus your keywords and exclude less relevant keywords: Add more keywords that describe your product and ad group theme in greater detail. Also, add negative keywords to refine your targeting and prevent impressions on irrelevant sites. Watch this demo on refining your campaigns.
• Adjust your bids to manage your costs: Change your bids for ad groups or individual sites based on conversion rate, average CPC and cost-per-acquisition (CPA) to meet your performance goals. You should bid higher for better performing sites to get more traffic, and lower for poorly performing sites.
• Use Conversion Optimizer to manage your CPA: Google Conversion Optimizer is a free tool that automatically manages bids at the site level to reach a maximum CPA bid, which is the amount you're willing to pay for a conversion (such as a purchase or sign-up). Watch this video on how to use Conversion Optimizer.

Expand your campaign for more traffic

To get additional traffic and boost sales from your campaign, we recommend creating a keyword expansion strategy for the Content Network.

• Use the Wonder Wheel tool for ad group ideas: You can use Wonder Wheel on Google Search to brainstorm new ad group themes and keyword ideas. When you search for any topic on Google.com, Wonder Wheel will generate up to eight related topics for you to consider.
• Create new ad groups to reach additional parts of the network: Each topic in Wonder Wheel represents a possible ad group theme for your campaign. Simply click on any of the topics to see other searches and themes related to it. Any closely related topics that are less relevant to your product are great candidates for your negative keyword list. Watch this demo to learn how to use this strategy.
• Expand your keyword list to get more traffic: Once you have finalized your ad group themes, use the AdWords Keyword Tool to get keyword ideas. Enter ad group theme descriptions or keywords under the 'Descriptive words or phrases' tab. Select the 5 to 10 most frequently searched keywords and save them to your ad group This will help to ensure that your list stays highly relevant to your ad group theme.

You can find all the latest videos and updates on our YouTube channel. We hope these tips help you get even better results from your Content network campaigns!

Posted by Katrina Kurnit, Inside AdWords crew

Go Mobile! Series: A case study in optimizing mobile campaigns

More and more people are accessing the internet on their mobile devices. Take advantage of this trend by making sure that your ad campaigns are opted in to show on mobile devices with full internet browsers. If you’d like to take things to the next level, create separate mobile-focused campaigns so that you can optimize your keywords, ad text and landing pages for people using mobile devices.

To help you understand what mobile optimization looks like, we thought we'd share the approach that Razorfish, a global digital advertising agency, took for one of their retail clients:

• The Razorfish team started by duplicating the existing desktop campaigns and switching the settings to target mobile devices with full internet browsers.
• Since their client had a well-known brand name, they focused on branded keyword terms with enough traffic to help them learn quickly about what was working best for their campaigns.
• To measure performance, they tracked several conversion metrics including whether a mobile user looked up the brick and mortar store location or downloaded a coupon from the website. Right away, they saw a 7.5% lower cost per conversion on mobile devices, encouraging them to test ways to optimize their mobile campaigns.
• Razorfish tested whether variations in the campaign’s landing page would affect conversion rates. The team hypothesized that mobile users might be looking to take a specific action, and by starting the user’s experience closer to that action, the client would see better results. As it turned out, for this client, they saw much higher conversion rates when the user was directed to a landing page that showed nearby store locations.
• Finally, they tested variations in the ad text. Four versions of ad text were tested, including the original copy used in desktop campaigns. Each of the three new versions provided over 9.3% lift in conversion rate over the strongest performing copy in their desktop campaigns.

We hope you can learn from Razorfish's success and apply some of these strategies to your own mobile campaigns.

To learn more about the approach Razorfish took to optimize their client’s mobile ad campaigns, or read about other case studies, check out our Mobile Ads Success Stories.

Posted by Miles Johnson, Inside AdWords crew

Search Based Keyword Tool: 1 Minute Guide

As the end of the year approaches, you may be thinking about how to drive more traffic to your AdWords campaigns and in turn, to your website.

Millions of people use Google each day to find products and services by searching on various keywords. This means that by including all keywords that are relevant to your product or service in your campaigns, you can ensure you can ensure that you will reach a greater set of potential customers. To help you do this, you can use the Search-based Keyword Tool to quickly identify relevant keywords which aren't yet included in your AdWords campaigns.



Our 1 minute guide will show you how the tool works, as well as how it's already helped one AdWords advertiser to increase sales.

Watch the video today, and you'll be ready to start using the Search-based Keyword Tool right away.

Posted by Dan Friedman, Inside AdWords crew

AdWords & Analytics Sessions at SES Chicago

Next week on December 7th and 8th, you can catch presentations by the Google AdWords team at SES Chicago. We'll be offering practical tips on how to quickly improve your search and display ads performance in the following sessions:

• What's New and Exciting with Google Analytics: the latest tools and reports from our Analytics platform.

• Getting the Most Out of AdWords Optimization Tools: improve your campaigns with recently added AdWords features like the Opportunities tab, new data segmentation options, and custom alerts.

• The Next Generation of AdWords Bidding: Conversion Optimizer: learn how the Conversion Optimizer tool can help you achieve double digit percentage increases in conversions without increasing the cost per conversion.

Finally, if you want to learn more about AdWords optimization tools, you can also watch a video walkthrough of the improvements we've made to AdWords this year. Ariel Bardin, the lead Product Manager for the AdWords web interface, will take you through the major new features and give you tips on managing your campaigns more efficiently.

Posted by Miles Johnson, Inside AdWords crew

Getting started guide for the Google Content Network

Google Content Network campaigns differ from Search campaigns in how they're set up, optimized, and tracked. If you've been interested in advertising on the Content Network but aren't sure how to get started, we now have a step-by-step Getting Started Guide to help you hit the ground running. You can think of it as a do-it-yourself instruction manual for how to best structure, optimize, and track your Content Network campaigns.

Not sure how to create an effective content campaign? You can refer to the campaign, ad group, and ad sections to find tips for optimal account structure.

Not sure what's working well? You can use the optimization section to determine which of your ads are performing well and which you should edit or delete. You can also take further control of your campaigns by learning how to select where your ads are shown and how to exclude certain sites and keywords.

Not sure how much to bid? Use the guide to learn more about how bidding works on the Content Network. You can also get tips to refine your bids and improve your performance.

Don't forget to check out our Content Network microsite for even more information on Content Network campaigns, including details on available ad formats and a list of some of the websites we partner with to show your ads.

Posted by Katrina Kurnit, Inside AdWords crew

Welcome to our Think2010 Series

In a mere few days, the 4th quarter will be upon us. Seems like just yesterday we were running our Do More with Less series to arm you with tools and tactics to show the 2009 recession who's boss.

As we start wrapping up 2009 and start thinking about what 2010 might hold, we're feeling optimistic. We're hoping we can transition from being your partner through the recession to being your partner through a recovery. That's why we're launching the Think2010: Getting Ahead of the Recovery series. For the next few months, we'll be devoting a weekly post to looking forward. The series will highlight wisdom from Googlers and outsiders alike, and offer opportunities for deeper learning. Over the course of the series you'll see posts on innovation, experimentation, speed, and deeper customer connections -- themes we believe will be critical to 2010 success.

In 2010 you'll likely have products to promote, news to share, and promotions to tout, so you'll need a targeting strategy that is as effective as those messages you have to get out the door. Precision and relevance will be as important as ever as you aim to (re)connect with customers and direct them your way. That's why we're focusing our first webinar of our Think 2010 series precisely on this topic.

Next Tuesday, Oct 6th, we'll be hosting a Think2010 webinar on “Using Data to Better Connect with Your Customers." If you haven't registered, take a look! Our very own Avinash Kaushik will set you out on the right foot for really (truly) making data actionable for decision-making next year -- and right now. He'll discuss core data sources to have in your 2010 targeting toolkit and show you how to capitalize on these tools for refining your targeting approach and honing in on your most relevant and valuable audiences. The webinar will also highlight how free tools like Google Trends for Websites, Insights for Search, and Ad Planner can help you be more efficient and help you confidently make decisions to maximize your return-on-investment.

As you scope your strategy and tailor your tactics for next year, we hope the Think2010: Getting Ahead of the Recovery series will be a good resource to help you charge ahead feeling informed and inspired.

Posted by Austin Rachlin, Inside AdWords crew

Stay Connected with your Google Industry Team on Twitter

Did you know that searches for "coupons" are up by as much as 95% year-over-year? Or that Google.com is highlighting TV and movie previews with our Video Plus Box product in the search results? Or even that "things to do" searches hit an all time high this summer?

The Google Auto, Media and Entertainment, Financial Services, Retail, Tech, and Travel teams are excited to announce the launch of our Twitter profiles.

Through the profiles, our teams will share:

• The latest industry trends and information
• Google insights and news
• Relevant product information and updates

To follow us, please click your industry: Auto, Media and Entertainment, Financial Services, Retail, Tech, and Travel

Posted by Austin Rachlin, Inside AdWords crew

Get on the (Google) Map!

As an AdWords advertiser, you're likely focused on making sure your paid advertising campaigns are performing well and delivering positive results - but have you also thought about taking advantage of the free ways you can promote your physical business location on Google and Google Maps as well? In this post, we'll show you how to ensure your business locations can be found on Google, and then we'll show you how to go a step further by promoting your locations with AdWords location extensions.

Free promotion

If your business already appears as a search result on Google.com and Google Maps, you can use Local Business Center to claim your listing and add additional information, such as photos, videos, business hours and more. It's completely free. If your business doesn't currently show at all, you can create a new listing, which is also free. Local Business Center recently launched a dashboard that lets you see how many users saw your listing, how many clicked on various links in your listing, and which search queries caused your listing to appear. To get you started with Local Business Center, we've put together some helpful tips on the kind of information you can and should include in your listing.

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Drive even more sales with paid promotion

In addition to ensuring your organic listings are up-to-date, you can use AdWords ads for additional promotion. Both location-targeted text ads and location extensions can appear on Google Search and Google Maps result pages. When you create location extensions, you'll be able to show your business addresses within your text ads. If you're a primary business owner, you can link your Local Business Center account with AdWords to ensure the most up-to-date information about your business is appearing within your ad. When you use extensions, you'll also be able to upload a custom icon that will appear when your ads show on Google Maps. This allows you to take a more active role in ensuring your business locations stand out when users look for businesses like yours in your area.

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So what are you waiting for? Take the first step and get yourself on the (Google) map by claiming or listing your business in Local Business Center.

Posted by Emel Mutlu, Inside AdWords crew

New Interface Thursdays: Tips for keyword management

Now that most advertisers are using the new interface exclusively, we want to share some efficiency tips to really unlock the potential of the new interface.

Focusing on what's important

In the Keywords tab you have several tools that help you focus on what matters to you.

First, you can customize columns to show only the metrics you care about and in the order you want. You can then use filters to focus on keywords that match a certain criteria. For example, you might only want to look at keywords that aren't converting well. Filters let you hone on what's important. You can find examples of good filters to try in this Help Center article.

And once you know what you're looking for, you can put AdWords on the look out. Using custom alerts you can tell AdWords what changes are important to you and be alerted when they happen both in your account and via email. For example, using filters you identify your best converting high volume keywords. You could create an alert to be notified if the conversion rate on those keywords drops compared to last week.

If you're working through a My Client Center account, note that you'll need to log in directly to an individual AdWords account to set custom alerts for now.

Changing many things at once

Once you've found what's important, the new interface makes it easier to make bulk changes to your keywords. First off you can select many keywords at once and click Edit to open up all fields for editing. To save time, you can do this all with your keyboard: select keywords with X, move up and down rows using J and K, and press E to get into edit mode. If you want to select a consecutive list of keywords, select the first keyword then hold the Shift key, and then click the last keyword you want selected.

While in edit mode, you can pause keywords, adjust your Max CPC, change the destination URL, and switch the match type. You can also copy bids and destination URLs to all rows. We've also recently added the ability to raise all applicable keyword bids to their first page CPC. From edit mode, just click Prefill all CPCs to first page bid.

You can also use spreadsheet editing to make bulk changes. Spreadsheet editing lets you work with your keywords as if you were using a spreadsheet. You can use formulas, copy and paste, and even find and replace. You'll find spreadsheet editing by clicking More actions then Spreadsheet edit. Remember that spreadsheet editing can only be done within an ad group.

Moving things around

Maintaining a good account structure is one of the keys to successful AdWords campaigns. So, from time to time, you may want to move things around a bit to create more refined, relevant sets of keywords and ads. This is where the copy feature comes in handy. Like spreadsheet editing, you'll also find copy under More actions.You can copy keywords to another ad group or campaign. When copying keywords, you have the option to also copy the bid and destination URL.

We hope these tips help you manage your keywords more effectively and improve your AdWords campaigns.

Posted by Trevor Claiborne, Inside AdWords crew

Improve your ads to capture more customers

Your keywords determine when your ad shows to potential customers, but it's the content of your ads that determines if users will actually click and visit your website. So we thought we'd share this short video with some best practices for creating winning ad text. You will see ideas for what you can test when writing your ads, which will help you to differentiate your business from the crowd and drive even more potential customers to your website.

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Did you like the video? We'd love to hear your feedback. Let us know. For more information, visit our entry on ad text optimization in the AdWords Help Center.

Posted by Amanda Kelly, Inside AdWords crew