7 deadly sins of landing page design

Have you committed one of the "7 deadly sins of landing page design?"

Since it's the page visitors see after clicking your ad, your landing page is one of your most valuable tools. A bad landing page will drive visitors away, while a good one will turn AdWords clicks into customers. This is why we held a webinar on July 1st to expose the "7 deadly sins of landing page design", and explained how to fix them.

Tim Ash, one of our Website Optimizer Authorized Consultants, led this webinar and shared many insights and best practices to help advertisers improve their conversion rates. A recording of the webinar is now available for anyone who was not able to attend.

The recording is also available on the Website Optimizer Youtube Channel, where you can learn even more about improving your conversion rate with website testing.

We hope you will find these resources helpful as you improve your website landing pages to turn more clicks into customers.

Posted by Emel Mutlu, Inside AdWords crew

(Ad)Word of the Day: Ad Scheduling

If you want your ads to only run during certain times of the day or week, consider using ad scheduling, today's (Ad)Word of the Day.

Ad scheduling lets you control the days and times your ad campaigns appear. You may also choose an advanced mode, which allows you to raise or lower your bids for a campaign at certain times of the day.

Ad scheduling can help you better target your ads by selecting the times when you want to show ads. For example, if you offer special late night deals, you can set up an ad group to show those ads only between 10pm and 3am. You can also set different bids for different hours, so if you have better conversion rates during certain hours, you can set your bids higher to try and get more impressions and clicks during that time.

For more information, check out the article on ad scheduling in the AdWords Help Center.

Posted by Amanda Kelly, Inside AdWords crew

Advertisers share their success stories and AdWords tips

After reorganizing their ad groups, ExecutiveChefEvents.com saw a 140% increase in their click-through rate (CTR). Many advertisers ask us how to improve their performance, and the answer is that simple one day projects, like the one ExecutiveChefEvents.com completed, can lead to big improvements in your performance.

Click on any of the video links below to see how these AdWords advertisers received more visitors to their websites, more paying customers, and more awareness about their businesses with a few simple changes to their campaigns. Each video will show you the problems the advertiser was having in their campaigns, how they improved their performance, and how you can do the same.

Expanding keywords: After adding keywords to their account, Adventures Cross Country saw a 55% increase in the number of people who filled out forms on their site. Watch the video and see how adding new keywords with consistent CPCs can help you reach more customers.

Organizing ad groups: After creating tightly themed ad groups, ExecutiveChefEvents.com saw an influx of visitors to their site and a 140% increase in their click-through rate. Watch the video and see how reorganizing your campaigns makes it easier for your customers to find you.

Testing new ads: After testing new ads, Studio 132 saw a 200% increase in CTR and a huge increase in phone calls for their services. Watch the video and see how testing ads with optimized rotation helps attract more potential customers.

Adjusting bids: After raising some keyword bids to meet or exceed their first page bid recommendations, MoonKnight Networks saw their call volume shoot up by 200%, with a 270% increase in CTR. Watch the video and see how adjusting bids can help you get more exposure and more clicks for your ads.

You can also view the entire playlist of videos here: www.google.com/optimization-success.

Posted by Amanda Kelly, Inside AdWords crew

Getting started with AdWords workbook

If you'd like more help getting started using AdWords, we'd like to show you the free Step by Step workbook that details the simple steps in building successful AdWords campaigns. The workbook breaks down advertising with AdWords into four steps:

• Organizing your campaign
• Picking the right keywords
• Writing targeted ads
• Putting it all together

Within each section you'll find definitions, tips, screenshots, and other helpful information to help you navigate your account and build your campaigns. Check out www.google.com/adwords/pdf/step_by_step.pdf to get started.

Posted by Amanda Kelly, Inside AdWords crew

6 tactics for maximizing your AdWords investment

The current economy has been tough on businesses and customers alike, and it can be a lot harder these days to connect with more price-concious customers. To reach these customers, our internal team of AdWords optimizers has come up with 6 tactics that will help your AdWords campaigns be more relevant to your customers.

1. Focus your ads on low prices and savings.

2. Use value-related keywords.

3. Make sure your ad groups are targeted and relevant.

4. Don't waste money on irrelevant clicks.

5. Make it easy for customers to buy.

6. Focus your money on your high-performers.

You can read more about each of these tips including examples and instructions at www.google.com/adwords/tactics and you can also view these tactics in a pdf format at www.google.com/adwords/tactics/top_tactics.pdf. We hope these tactics will help you continue to see good returns from your AdWords investment.

Posted by Amanda Kelly, Inside AdWords crew

New Interface Thursdays: Managing keywords and the Search Query Report

In this week's post, we'll take a deeper look into the Keywords tab in the new AdWords interface.

The Keywords tab lists the keywords within your account. Just like in the previous AdWords interface, you can add, edit, and create new keywords on the Keywords tab in your account. However, the new interface takes keyword management a step further with a feature called roll-up tabs. A Keywords tab is available at every level of your account, allowing you to see the keywords for a whole campaign, or even across all campaigns in a single list. This is helpful for tasks like identifying your top-performing keywords across your account.

You can also make changes to your keywords directly from any Keywords tab. For example, you can change a keyword's match type by clicking on the keyword and then selecting the desired match type from the drop-down.

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Additionally, you can pause and resume keywords, change your bid, or change the keyword itself on any Keywords tab across your account. If you want to make changes to multiple keywords at once, you'll want to use bulk editing. Select the keywords you want to change and then click the Edit button at the top of the table.

A nice feature of bulk editing is the Copy down button, which allows you to change bids across a number of keywords. For example, if you want to change your bids across multiple keywords rather than entering the bid manually for each one, you can click on the Copy down button next to the bid you're editing. Your bid will then be copied to all of the selected keywords. You can also copy down changes to keyword status or destination URLs.

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You can also find many of the features that we posted about in the past few weeks in the Keywords tab. If you want to quickly edit your keywords, remember that you have keyboard shortcuts at your disposal. You can also use customizable columns to look at the date in which you're interested. And, of course, you can filter your keywords, which can be especially helpful if you're looking at all the keywords in your account.

Another feature you can try on the Keywords tab is segmentation. By clicking the Filter and views button and then selecting Segment by Query Match Type, you can see the performance for each of your keywords broken out into broad, phrase, and exact match.

Using the Search Query Report

Earlier this week, we posted about the enhancements to the Search Query Report, which you can access directly from the Keywords tab in the new interface.

As a reminder, this report shows you the search terms that triggered your ads. To see the report, select the keywords of your choice and click See search terms, then Selected. You'll be presented with a list of search terms that triggered your ads for those keywords as well as metrics like CTR and conversion rate.

You can then make changes to your account directly from the report. For example, if you a see a search term that looks like a good fit, you can add it to your campaign. Just select the term and click Add as keyword. You'll also have the opportunity to set a specific bid and set the match type for the keyword. Likewise, if you see a search term that isn't a fit for your campaigns, you can add it as a negative keyword. When adding negative keywords, it's best to wait for data. You don't want to exclude a keyword too soon as you might miss out on relevant traffic. Also, you might try using a lower bid or using more targeted ad text before you exclude it completely.

When using this report, it can be tempting to tweak keywords that only have one or two clicks. If you want to get the most out of the Search Query Report, we recommend you focus on keywords with the most impressions and clicks. That's where you'll get the most value out of the changes you make.

Your feedback on the new interface

You've already given us lots of helpful feedback on what you like about the new interface, such as easier Content Network management and faster account navigation, and feedback on what needs improvement.

You can learn more about some of the top issues we're working to address by reading this article. We continue to work on changes to the new AdWords interface based on your feedback. Please continue to send us your feedback on the new interface using the Send Feedback link in the top corner of your account. Your feedback is very valuable to us as we continue to improve the new AdWords interface.

Posted by Austin Rachlin, Inside AdWords crew

New Interface Thursdays: Meet the Networks tab

In this edition of New Interface Thursdays we'll be talking about the Networks tab. The Networks tab replaces the Placements tab from the previous interface, and gives you more insight into where your ads are running. In the Networks tab, you can see your ads' performance across different networks like Google search, Search partners, and the Content Network.

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When looking at how your Content Network ads perform, you'll see that the new interface divides Content Network statistics into two groups: automatic placements and managed placements.

Automatic placements are pages in the Content Network where your ads have been contextually targeted. Contextual targeting matches the themes in your keyword list to relevant page content on the sites in our network. For instance, if you have 'ski equipment' as a keyword in your ad group, Google might contextually target your ads to a page talking about the best online ski equipment deals.

Managed placements are sites or specific URLs that you've singled out. With managed placements you can set a specific bid for a site. If a site is performing very well for you and you want to increase your exposure, you might bid higher for that placement. On the other hand, if a site isn't very relevant to your offer, you might lower your bid or exclude the site.

When you add a site to your managed placements, we still use your keywords to find contextually matching pages. You can think of it like a Venn diagram:

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Automatic Placements

Jumping back into the account, we can take a closer look at automatic placements. By clicking show details you'll see a table showing the sites on which your ads are running. If you've used the Placement Performance report in the previous interface this should look familiar to you. With the new interface you have this report right in your account.

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You can see that each site's performance is broken out. The green "Added" badges appear next to the sites which you've already added to your managed placements.

From this table, you have a few actions you can take. You can add a site to your managed placements with a separate bid for that site. If you want to see a breakdown of your performance on individual URLs where your ads were shown, you can select a site and click Show URL report. Also if a site doesn't meet your advertising goals, you can exclude it from your ad group or campaign.

Managed Placements

Your managed placements are shown in a similar table:

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Since you set specific bids for managed placements, this table has a Max CPC column. Like the rest of the new interface, you can make changes directly in the table. For example, if you want to change your bid for a placement, just click on the bid and enter a new one. As with your automatic placements, you can view a URL report to take a deeper look at where your ads are showing.

At the bottom of the Networks tab you'll find Exclusions. This area lists any placements that you've excluded to prevent your ads from running on them. You can exclude a placement at the ad group level or at the campaign level.

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That's it for our tour of the Networks tab. You can always find more information in the Help Center and at the New Interface site. 

Posted by Amanda Kelly, Inside AdWords crew

Follow-up on the Content Network performance trends white paper

Last week, we released a study on performance trends on Google's Content Network. The study compared the cost per acquisition (CPA) on Google's Content and Search Networks and found that, for the median advertiser, the average CPAs were about the same on both channels. Since the release of the white paper, we've received some questions from our advertisers about why CPAs were similar and what actions you should take based on the findings in the white paper. We are addressing these questions in this post, and to better reflect the insights from the detailed analysis, we've made some clarifications to the executive summary and concluding paragraph of the white paper.

As the white paper indicates, the primary reason for similar cost-per-acquisition on the content and search networks is a result of our smart pricing system. Smart pricing is a feature that automatically reduces the price advertisers pay for clicks if our data shows that a click from a Content Network page is less likely to result in a conversion. This means that if our smart pricing system predicts a particular Content Network page is likely to have a low conversion rate, we will automatically reduce the price advertisers pay for that click. As the white paper indicates, the conversion rate on the Content Network sample was 27.9% lower than on the Search Network but this was offset by the fact that CPCs on content are 28.4% lower than search.

In terms of what actions you should take based on the findings in the white paper, we recommend you:

• Consider complementing your search campaigns with campaigns on the Content Network, if you haven't done so already. Remember that success on the Content Network starts with good campaign structure, so please refer to our optimization tips when setting up your campaigns.
• Use the new tools we offer for content optimization such as the Conversion Optimizer, Placement Performance Reports, and the Site and Category Exclusion tool. They can help you further tailor your Content Network performance to meet your advertising goals.

Of course, it's important to recognize that performance can vary from advertiser to advertiser, both in terms of CPA as well as conversion volume.

The report describes the experiences of those advertisers who adopted tools such as the Conversion Optimizer and Placement Performance Reports and continued to use them. We think that the evidence is strong that these tools have been useful to these advertisers.

We believe that search is still the most effective advertising medium for providing a strong base of conversions. At the same time, the Content Network can be a cost-effective way to gain additional conversions beyond those you get via search.

Posted by Emel Mutlu, Inside AdWords crew

Analytics and AdWords tips - Part 4 of 4

Last week we looked at finding your ROI for AdWords and also identifying keywords that aren't performing well. This week, in the last part of our series, the Google Analytics team will take a look at keywords that bring in revenue and also how to use Analytics to improve your ROI overall.

Which keywords drive revenue?

Just like you did with your poor performing keywords, go to the AdWords Campaigns report and click down to the Keyword level. Once you are in the AdWords Keywords report, click in the Revenue column header (you may have to click twice) so that the highest revenue keywords are listed first.

The high revenue keywords may or may not be your highest ROI keywords. If your ROI shows that you are losing or making little money on a high revenue keyword, you might want to adjust your strategy.

Using Analytics to improve overall website ROI

This series has shown you how to use Analytics to identify low and high performing keywords, find your highest revenue keywords, and weed out low performing keywords. Now that you're familiar with Analytics, you might want to explore some of the other ways it can help you improve your website's ROI. Here are some suggestions for getting started:

• Use Analytics to create an optimization plan to improve the conversion rate on your site
• Track your email marketing campaigns with Analytics
• Expand your keyword lists using Analytics with Insights for Search and the Search Based Keyword Tool
• Follow the 9 steps to becoming an Analytics Emperor
  
• Hire a Google Analytics Authorized Consultant to handle all your tracking for you
  

You can also find regular updates on how to improve your Analytics skills on the Google Analytics blog and Youtube Channel.

That's it for this series. Happy tracking.

Posted by Amanda Kelly, Inside AdWords crew

New Interface Thursdays: All about filters

Have you used filters in the new AdWords interface yet? Filters allow you to look at just the data you want within your account. You can use filters throughout your account and save them for later use.

Let's take a look at some of the cool things you can do with filters. First, no matter what tab you're in, you'll find filters under Filter and views.

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Setting up a filter is the same whether you're working with ad groups, keywords, or placement; though, the criteria you can filter by does depend on what you're trying to filter. For example, you can filter keywords by match type, but you can't filter ad groups by match type.

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To set up a filter, just specify the criteria you want. You can add additional rules to make your filter more specific. For example, you can set filters for clickthrough rate (CTR) and average position at the same time to see keywords with a high CTR appearing on the second page of search results. If you want to re-use the same filter repeatedly, you can save it by checking the Save Filter box.

Let's say we'd like to find high performing keywords across our account. Rather than hunting down all the keywords from ad group to ad group, we can just filter for high performance. Let's look for keywords with a CTR greater than 2% and conversion rate of at least 5%.

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Then, after we've filtered the list, we can make changes to our high performing keywords directly in the results table instead of having to click through to each ad group one by one.

Another place you might find filters very handy is in the Ads tab, which displays all your ads across your account, campaign, or ad group. Here's a way you could use filters to get better insight into your campaigns:

The Google Store has campaigns with two types of landing pages: product pages for a specific product like this t-shirt, and category pages for entire groups like all wearables. We'd like to know which type of page generates more sales. Since the URLs for our product pages are formatted differently than the URLs for our category pages, we can create a filter to show only ads that have category landing pages by filtering for destination URLs that start with http://www.googlestore.com/category.asp?

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With this filter, it's easy to see performance across all ads that drive traffic to our category pages. We can compare this to the performance we see on product pages. For the Google Store, we found that the category pages generate more sales than the product pages-- information that will help us improve our campaigns.

With filters on the Ads tab, you can also quickly identify ads with a specific approval status. This is a quick way to identify all pending or disapproved ads across your account.

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As you can see, filters have a lot of possible uses. We encourage you to try looking at your campaigns in different ways. You might be surprised at what you find. Happy filtering.

Posted by Austin Rachlin, Inside AdWords crew